How do I pay my water bill or make account changes?
Water bills and account information are handled by Utility Billing. They may be reached at 815-748-2085.

Water bills may be paid at the City Hall front desk Monday through Friday between the hours of 8:00 am and 5:00pm. For your convenience, there is a drop box in the parking lot behind City Hall. Bills may also be paid online.

Show All Answers

1. When should I use 911?
2. Where do I report a problem with a street light?
3. How do I apply for a job with the city?
4. How do I contest a parking ticket citation/violation?
5. What can I do about loud parties/noises?
6. How can I tell if my property is in the floodplain and if mandatory purchase of flood insurance is required?
7. What are the hours for City Hall?
8. How do I pay my water bill or make account changes?
9. How do I submit a Freedom of Information Act Request?
10. I am new tenant in DeKalb, what do I need to know?
11. Who prepares the City’s budget?
12. I want to have a block party, what do I need to do?
13. My mailbox has been damaged by a City vehicle, will the City fix it?