Where do I pay my water bill or make account changes?
Water billing is part of the Finance Department. Customers may sign up for new service, obtain account information or have their services discontinued through this Department.

Water bills are paid at the City Hall front desk between the hours of 8:00 AM - 5:00 PM Monday through Friday.

Payment can be in the form of cash, check or credit card. For your convenience there is a drop box located in the parking lot in the rear of City Hall for after hours use. Payments can also be made online.

For answers to any of the services above related to water billing, please contact Utility Billing at 815-748-2085 during regular City Hall hours.

Show All Answers

1. How much water does the average person use per day?
2. Do I need a water softener?
3. Where do I find information concerning lead in drinking water?
4. How do I know what material was used for my water service line?
5. Is bottled water better?
6. Where do I pay my water bill or make account changes?
7. What type of water treatment does the City provide?
8. Where does our water come from?