News Flash

City of DeKalb News

Posted on: December 13, 2023

Water Customers Reminded to Check Service Lines

A sign reads "City of DeKalb, Department of Public Works"

DeKalb water customers are reminded to check the material of their water service line so the line can be replaced for free if it is made of lead.

The water service line runs from the water main under the street into the home. If this line is made of lead it must be replaced since the lead can contaminate the drinking water. Even low exposure to lead can be harmful to health.

For the past two years, the Public Works Utility Division has been working to contact the customers for all 11,000 water service lines in the City to determine the make of the water service line material. At this time, one percent of customers are listed as “lead” and another two percent are listed as “unknown.”

The City needs the help of customers to verify if those listed as “lead” are truly lead and to verify the material of all of the “unknowns.”

Once all the lead service lines are located, the Utility Division will make plans to replace the service line free of charge to all residents.

So far, the City has invested nearly $600,000 to replace 79 lead service lines at no cost to the homeowner. It is anticipated that a loan from the Illinois EPA to fund additional replacements will be secured next year, allowing the lead line replacements to be performed in 2025.

Those residents that miss this opportunity may be required to pay for the lead line replacement in the future, so it is important for residents to make sure they do not have a lead line or that their service line is not one of the unknowns. The average cost of replacement is $10,000.

An up-to-date listing of the service line material for every City of DeKalb home can be found here. Residents should check the list and verify that the material listed for their home is accurate and complete.

Those with homes listed as “lead” or “unknown” should complete the Water Service Line Material Inventory here. The form includes a link to information on locating a home’s water service line and determining its material.

Residents who are unable to determine the service line material or need assistance, please call the Water Division at 815-748-2050.

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