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Frequently Asked Questions

ABANDON/TOW VEHICLES

  1. How do I report an abandoned auto?
  2. How can I find out if my vehicle has been towed?
  3. Where do you tow cars to?
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ANIMAL

  1. What can I do about barking dogs in my neighborhood?
  2. How can I report animals running loose in my neighborhood?
  3. What do I do if an animal/dog bites me?
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CITIZEN SAFETY

  1. When should I use 911?
  2. How do I obtain a copy of a police report?
  3. Where do I obtain crime prevention information?
  4. How can I obtain an order of protection?
  5. What can I do about annoying/harassing phone calls?
  6. How do I report suspected drug trafficking in my neighborhood?
  7. What information do you have regarding senior citizens?
  8. Where can I buy pepper spray?
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IDENTITY THEFT/FRAUD

  1. How can I protect myself from being a victim of identity theft?
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NOISE VIOLATIONS

  1. What time can I start construction in the morning? How about weekends? Does this include lawn mowing?
  2. What can I do about persons lighting fireworks?
  3. What can I do about loud parties/noises?
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PARKING

  1. When can’t I park on Snow Emergency route?
  2. How do I contest a parking ticket citation/violation?
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TRAFFIC

  1. What are my options after receiving a traffic citation?
  2. I received a traffic citation for Failure to Carry Proof of Insurance but I have insurance, what can I do?
  3. How do I report a traffic accident?
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  1. DeKalb Logo

    City of DeKalb
    164 East Lincoln Highway
    DeKalb, IL 60115
    Phone: 815-748-2000
    Contact Us

    Monday through Friday
    8 a.m. to 4:30 p.m.

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FAQs

  1. When should I use 911?
  2. Where do I report a problem with a street light?
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