After-hours cancellations can be made by leaving a message if a Transdev representative is unavailable.
Transdev will provide individuals with a 20- minute pick-up and drop-off window when a trip is scheduled.
Passengers may schedule rides 1-7 days in advance.
If you need a trip the next day, Transdev will only guarantee that trip if you call before 6:00pm.
Transdev drivers cannot request or cancel trips for you; you must contact Transdev to schedule or cancel trips.
During the trip, the paratransit vehicle may make several stops to let other passengers on or off before arriving at your destination.
For rider convenience, it is suggested Dial-a-Ride connections to fixed route service be planned around the connecting Fixed Route schedule. Full system maps and schedules may be found at https://www.cityofdekalb.com/1287/Maps-Schedules